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User Experience

It's software capacity to be learned, understood, used and be user friendly under specific conditions.

Usability is the set of sensations, feelings, emotional responses and user satisfaction regarding the interaction with a product or service. It aims to create products that meet specific needs of their end users, achieving greater satisfaction and the best possible user experience with minimal effort.

It is important to highlight that, as well as the functional aspect, usability should be considered from right the start of any software development project. Attempting to do so towards the end of the project can have serious consequences, since it involves a large portion, if not all, of the system’s interface design.

  • Learnability: it defines how long a user, who has never seen an interface, can learn to use it well and perform basic operations.
  • Easy to remember how it works: it refers to the ability to recall how to use a system and its features to be able to use it again in the future.
  • Subjective satisfaction: it indicates how satisfied users are after they have used the system, thanks to the ease and simplicity of use of its screens


  • Internal Training
  • External Training
  • User testing